Privacy Policy
Last updated
Privacy Policy
<h2 data-start="379" data-end="413"><strong data-start="382" data-end="411">About this Privacy Policy</strong></h2>
This Privacy Policy sets out how Ecovoyager Adventures LLC (“Ecovoyager,” “we,” “our,” or “us”) handles any personally identifiable information you provide to us while using our website or services.
Transparency, honesty, and trust are at the heart of our values, both when designing your trips and in how we handle your data. Any personal information you share will be used only in accordance with this policy.
We may update this Privacy Policy from time to time. Updates will be posted on this page, and we encourage you to review it periodically to ensure you are happy with any changes.
Information We May Collect
We may collect information when you:
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Complete our online enquiry forms
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Speak with us by phone
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Communicate via email or other messaging channels
If you are booking travel for other people, you are responsible for ensuring they understand this policy and consent to you sharing their information with us.
We may collect:
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Basic contact information: First name, last name, email address, telephone number
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Booking-related information: Address, date of birth, passport number, passport copy, frequent flyer numbers
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Special requirements: Medical or accessibility needs relevant to your trip (only if necessary)
We generally do not request sensitive personal information (e.g., racial or ethnic background, political or religious beliefs, sexual orientation). However, we may need to collect health-related details if they are necessary for your travel arrangements.
How We Use Your Information
We collect only the information needed to:
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Prepare and confirm your travel itinerary
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Book flights, accommodations, tours, and other arrangements on your behalf
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Maintain internal records
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Improve our services
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Communicate important information, offers, and updates (if you have opted in)
We will store your information securely for up to five years after your last booking, unless longer retention is required by law.
You may opt out of promotional communications at any time by emailing contact@ecovoyager.com or clicking the unsubscribe link in our emails.
Sharing Your Information
We do not rent, sell, or share your personal information with third parties for marketing purposes.
We may share your information only with trusted suppliers, service providers, and contractors where necessary to fulfil your booking (e.g., airlines, hotels, tour guides).
Cookies
Our website uses cookies to:
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Improve user experience
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Analyse site traffic
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Remember your preferences
We use tools such as Google Analytics to understand visitor behaviour. Cookies do not give us access to your personal data.
You can manage or disable cookies in your browser settings. For more details, visit:
www.aboutcookies.org or www.allaboutcookies.org
To opt out of Google Analytics tracking across all websites, visit:
http://tools.google.com/dlpage/gaoptout
Telephone Tracking
We may use call tracking to understand how customers find us and to improve our services. Calls may be recorded for quality and training purposes.
SMS Terms and Conditions
Product Description
By providing your mobile number, you consent to receive SMS messages from Ecovoyager related to your travel enquiry or booking.
Message Frequency
Varies based on trip activity and communications.
Message and Data Rates
Standard carrier rates may apply.
Opting Out
Reply “STOP” to any message to unsubscribe. You will receive a confirmation, and no further messages will be sent.
Help and Support
Reply “HELP” to any message or contact us at privacy@ecovoyager.com.
Your Rights
You have the right to:
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Access the personal data we hold about you
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Correct inaccurate or outdated information
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Delete your information from our systems (except where retention is required by law)
To exercise these rights, email contact@ecovoyager.com or write to us at: